The RUBJOY APP account (email and password) are NOT connected to the rubjoy.com website account. Your account on this website is for customer service, and product purchasing. The account (email and password) you are prompted to set up in the RUBJOY APP are for the app only, to remember your settings and save your recordings. Rubjoy app password must be minimum of 8 characters with at least one number and one letter including a capital letter.
Faulty Item
Missing Item
Wrong item received
Where's my order?
International deliveries
Can I track my order?
Payment types
Promo codes
When will I be charged?
How do I return? International
Have you got it back?
International
Can I exchange?
Sizing and care guide
Will an item be back in stock?
Find a brand
Trouble with the website
Trouble signing into my account
What is ‘Save for later’?
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